Contact Us

Need a detail before choosing, or help with something you ordered? Get in touch with Nylorae.

Our email

[email protected]

What to include

For order assistance, provide the order number and the email used at checkout. For product questions, send the product link and the size, model, color or set you are considering.

If an item arrived damaged or incomplete, describe the issue and attach clear photographs of the product and packaging. Keep the packaging while we review the matter.

Before sending a return

Please review the Return Policy and contact us first. We will supply the instructions and appropriate return destination after reviewing your request.

You may also use the contact form below. Please do not send passwords or full payment-card details.

Contact

Email: [email protected]
Customer Support: Available 24 hours a day, 7 days a week.