Contact Us
Need a detail before choosing, or help with something you ordered? Get in touch with Nylorae.
Our email
What to include
For order assistance, provide the order number and the email used at checkout. For product questions, send the product link and the size, model, color or set you are considering.
If an item arrived damaged or incomplete, describe the issue and attach clear photographs of the product and packaging. Keep the packaging while we review the matter.
Before sending a return
Please review the Return Policy and contact us first. We will supply the instructions and appropriate return destination after reviewing your request.
You may also use the contact form below. Please do not send passwords or full payment-card details.
Legal Business Information
Legal Business:
Shenqiu County Zongshilai Department Store
Registered Address:
No. 233, Donglizhuang, Lilaozhuang Township, Shenqiu County, Henan Province, China
Registration No.: 92411624MAE0T30F1Y
Phone: +86 185 2224 3488
Email: support@nylorae.com
Customer Support: Available 24 hours a day, 7 days a week.