Shipping Policy

Updated September 9, 2026

Here is how delivery information is provided for a Nylorae order.

Check the options at checkout

Availability of a destination or delivery method depends on the products and address. Enter your address at checkout to see the options offered for that order. Delivery charges and applicable taxes are displayed before you pay.

Preparation and dispatch

Order preparation begins following payment confirmation. Processing varies with the item and fulfillment location. When tracking is available, shipping details are sent to the order email. Tracking updates may begin only after the carrier's first scan.

Understanding estimated dates

Delivery dates are estimates. Carrier operations, public holidays, weather and customs can change the timing. Items in the same order may be dispatched and delivered separately.

Before a larger item arrives

Check furniture dimensions and the route into your space before ordering. Review fitting, assembly and relevant power requirements. Installation, assembly and placement in a particular room are provided only if expressly offered in the listing or checkout.

Corrections or problems

Contact Support@nylorae.com promptly if the address needs correcting or a delivery is missing, damaged or incomplete. Include your order number. For damage or missing pieces, keep the packaging and send clear photographs to help us review the issue.

International charges

Where international delivery is available, the recipient may need to pay destination duties or import charges, unless checkout specifies that these are included.